Legalities

  • All deliveries must be received by persons aged 18 or above.
  • We reserve the rights to request for a valid photo ID to verify recipient’s age.
  • We reserve the rights to reject your purchase if you appear intoxicated or are physically or verbally abusive to any of our team members.

Delivery Policy

  • Alcohaul currently delivers to Singapore addresses only and we deliver on a Next Day Delivery basis.
  • Alcoholic purchase above $150 will get free delivery!
  • A $10 delivery fee will be incurred for orders below $150.
  • We deliver to anywhere in Singapore, even to your picnic in the beach, botanic gardens or even to a chalet party!
  • In a case of a failed delivery, or failed payment, a charge of not less that $10 will be incurred in compensation for any administrative costs and mileage.

Delivery Timings

  • 12pm to 10.30pm DAILY!
  • Advanced orders must be placed 24 hours prior to delivery time.
  • Advanced orders can be placed by ordering through our website and selecting your desired date and time for delivery, or by calling our hotline: 6-2406822, on any day from 12 Noon - 10.30 before Midnight.
  • Delivery timing can be scheduled at your desired time, subject to availability.
  • *During inclement weather, traffic congestion, extremely high call volume or other unforeseen circumstances, deliveries may take longer than expected or may temporarily be unavailable. If any of such circumstance arises, our friendly staff will contact you via your contact number submitted to update you with the relevant details.

Change of Delivery Timing

  • Making a change to delivery timing is only allowed 24 hours before your confirmed delivery time slot by contacting our customer service hotline to request for a new time slot. Newly requested delivery time slot is subjected to availability.

Payments and Promotions

  • Payment methods offered are via Cash on Delivery or online Credit Card payment.
  • Credit Card payments would incur an additional 4% surcharge of your total basket value.
  • All discounts or promotions only applies to our alcoholic products.

Cancellation

  • Cancellation is only allowed 24 hours before the specific delivery time slot by contacting our customer service hotline. During the day of delivery, no cancellation is allowed.

Other Terms and Conditions

  • All liquor bottles are in 750ml unless otherwise indicated. Sizes of bottles might change, however that does not automatically mean a lower change in price.
  • All our customers are advised to examine all goods purchased at point of delivery. Any breakages or discrepancies in quantities or items delivered should be brought to the attention of the delivery personnel immediately.
  • A surcharge of 10% is applicable on the total bill for orders on all public holidays.
  • For purchase of any non-alcoholic products (including items such as mixers, ice, disposable wares and snacks) orders will be eligible for delivery only;
    (i) if an equal value of alcoholic products is purchased where total value of non-alcoholic products is below $100;
    (ii) if value of total non-alcoholic products exceeds $100.